Domestic Shipping
We deliver across India only. We offer free standard shipping on all prepaid domestic orders.
For Cash on Delivery orders below ₹5,000, we levy a fixed ₹100 delivery charge.
All orders placed before 11 AM IST are dispatched the same day. Orders placed after 11 AM are usually dispatched the next day. Orders placed on Sundays or public holidays are dispatched on the next business day.
We partner with a number of trusted carriers to make all deliveries within 3–10 days for domestic orders. Since areas like North-East India and some remote regions are sometimes only serviceable by India Post Speed Post, it can take up to 14 days for orders to reach these locations.
For faster delivery to metro cities, or if you’d like to receive your order sooner, please contact us at +91 635 301 6903 or svarciclothing@gmail.com and we’ll do our best to help.
Order Tracking
We will send you an email and SMS with tracking details as soon as your order is dispatched, so you can keep up to date with its status. You can also track your order anytime on our Order Tracking page or through your account under My Orders.
Delivery Attempts
Our courier partners will make up to 3 delivery attempts at the address you provide. To avoid a failed delivery, please ensure your delivery address, PIN code and phone number are complete and accurate, and that someone is available to receive the parcel. If all three attempts fail, the parcel will be returned to us, and re-delivery may incur an additional charge.
Damaged, Defective or Wrong Items
Please check your order as soon as it arrives. If your item is damaged, defective, or not what you ordered, contact us within 48 hours of delivery at svarciclothing@gmail.com with your order number and clear photographs of the product and packaging. We will arrange a replacement or refund at no cost to you. We recommend recording a short unboxing video when your parcel arrives, as it helps us resolve any claim faster.
Lost or Delayed Parcels
If your tracking has not updated for 7 days, or your parcel appears lost in transit, please contact us immediately. We will raise an investigation with the courier partner, and if the parcel is confirmed lost, we will send a replacement or issue a full refund.
Returns & Exchanges
For information on returning or exchanging a product, please see our Return, Exchange & Refund Policy.
Company Details
We are a registered brand operating from Surat, Gujarat.
House of Svarci
504 – 5th Floor, Plot No. 1 To 5, Yamuna Building, Krushna Kunj Soc., Surat – 395006, Gujarat, India
Email: svarciclothing@gmail.com
Phone: +91 635 301 6903
We will provide an invoice inside the package as well as online.
Contact Us
Questions about shipping? Reach us at svarciclothing@gmail.com or +91 635 301 6903.